General Terms and Conditions

Terms and Conditions

These Terms & Conditions govern your use of the Wachuuzi.com website. Please read them carefully as they affect your rights and liabilities. If you do not agree to these Terms & Conditions, please do not register for or use the website. You are permitted to use the website solely on the terms below. East African Foods LTD reserves the right, at our discretion, to update and/or revise these terms.

1. Registration

  • To register with Wachuuzi.com¬† you must be over eighteen years of age;
  • Have a valid credit or debit card in your name;
  • You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details;
  • When you register you will be given unique customer identification and you will choose a password which you must use whenever you shop with us. Please keep this in a safe place;
  1. Password and Security

When you register to use the Wachuuzi.com you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by email or telephone immediately preferably within 24 hours.

  1. Use of this Website
  • So long as you do so in accordance with these terms, you may view our website for your personal use only. However to allow us make changes to our website please note that we may suspend or discontinue the website or the provision of ¬†Products under the website any time, including the availability of feature, or content to allow introduction of new services. In case of abuse, Wachuuzi.com reserve the full right to impose limits on certain features or restrict your access to part or all of the website without notice or liability
  • Although Wachuuzi.com aims to offer you the best service possible, we cannot make any promise that the services at the website will meet your requirements. Wachuuzi.com cannot guarantee that the service will be fault free. If a fault occurs in the service you should report to us by email and will attempt to correct the fault as soon as we reasonably can;
  1. Prices Payment

The prices which you must pay for the products that you order are set out on the Website at that time you place your order plus administration fee and service charge. Prices may change and this will be updated as and when necessary. You can pay by Mpesa, MasterCard, Visa Credit card, Switch or Delta card, Solo cards or Electron cards. Your credit/debit card details will be encrypted to protect your personal card information. It is your responsibility to keep your password secure. Paypal who are among the safest way to pay online will handle all card transactions;

 

  1. Order & Delivery
  • Once you have placed an Order to purchase a product from the website you will receive an e-mail confirming receipt of your Order. We always aim to deliver your products to identifiable addresses at a time of your chose, but we cannot accept liability if we deliver the products outside of this slot/scope or do not deliver all or any of the products in your order.
  • Ownership of, and risk in, the products will pass to your recipient once we have finished delivering your order to them;
  • We can only deliver the products to identifiable addresses agreed upon before you have placed the order. Please note we can only deliver products in Kenya to known and safe locations during working hours. Subject to Weather and accessibility.
  1. Liability
  • The Wachuuzi.com Website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
  • Wachuuzi.com cannot assume liability for:
  • any viruses or any other disabling features that affect your access to our use of the website;
  • any incompatibility between the website and other websites, services, software and hardware;
  • any technical problems including errors or interruptions of the Site;
  • any inadequacy of the site to meet your requirements;
  • unsuitability, unreliability or inaccuracy of the Site;
  • If either you or we are in breach of the arrangements under these terms, neither of us will be responsible for any losses that the other suffers as a result, except those which are foreseeable consequence of the breach. Losses are foreseeable where they could have been contemplated by both you and us at the time you place an Order.
  1. Third Party Websites
  • The Website provides links to third party websites. We have no control over such websites and resources. Therefore you should ensure that you carefully read the terms and conditions for the accessing and use of such websites and, if you suffer losses as a result accessing and/or using such third party websites, you must claim against the third party and not africa mashariki.com.
  • Sometimes the Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Wachuuzi.com website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in any of these materials.
  1. International Use

Wachuuzi.com makes no promise that materials on the Site are appropriate for use in locations outside the United Kingdom or Kenya. If you choose to access this site from locations outside the United Kingdom or Kenya, you do on your own initiative and are responsible for compliance with local laws.

  1. Applicable Law

These Terms are subject to English and Kenyan Laws.